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Very Hot Topic (More than 25 Replies) Ebay sellers, packing and history destruction (Read 48732 times)
Greg Stahl
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Ebay sellers, packing and history destruction
Sep 11th, 2008 at 8:07am
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On the WAGS member side of the forum, there has been a lot of talk/discussion about the way Ebay sellers don't listen to others in the shipping and packing of items. The result is that the items are coming broken and the loss is tragic. Now this is not the result of poor handling by the various shipping companies out there, but due to the poor packing of Cast Iron items by the sellers, SELLERS that believe cast iron is steel and unbreakable.

Cast iron is VERY VERY fragile and breaks very easily. Not only are collectors upset that their items have been destroyed but because, you can't go back and fix these items, you can't replace these items and more, if not most importantly, this destroys a piece of history FOREVER.

I know that many Ebay sellers read this FORUM, so please listen to the buyers, as we know what we are doing when we give you instructions on packing cast iron. We know, as we have vast experience in shipping ourselves OR from the poor examples of receiving items shipped.

Please help preserve our national treasures, our national art, our history and our collections by packing well.

edit in red.
  
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Greg Stahl
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Re: Ebay sellers, packing and history destruction
Reply #1 - Oct 18th, 2009 at 9:22am
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A new page has been set up so that you can directly email the link to sellers to offer packing instructions for cast iron.  Go to this link:

Cast Iron Care

or

Directly to this link:

SUGGESTED PACKING FOR CAST IRON SHIPMENT
  
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Timothy Peyton
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Re: Ebay sellers, packing and history destruction
Reply #2 - Aug 11th, 2010 at 10:41pm
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Thank you very much for providing the link for proper packing...I never would have guessed it could be so tough. And I thought shipping fish was tough Grin
  
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Charles Layne
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Re: Ebay sellers, packing and history destruction
Reply #3 - Apr 18th, 2011 at 6:23pm
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i also fell victim to poor packaging on #8 iron mountian chicken fryer, it arrived with a crack from the top edge to the bottom. the lid survived now i am in search of just the pan; it was a sad loss.
  
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John Gilbert
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Re: Ebay sellers, packing and history destruction
Reply #4 - Aug 14th, 2011 at 5:14pm
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Thanks for the thread.  I started selling on eBay and I am about to ship a few I sold. I was planning on just flat rate.  However, now I am going to package it better even if I take a hit for the first couple.

Thanks for the information
  
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C. Perry Rapier
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Re: Ebay sellers, packing and history destruction
Reply #5 - Aug 14th, 2011 at 5:19pm
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Quote:
Thanks for the thread. I started selling on eBay and I am about to ship a few I sold. I was planning on just flat rate. However, now I am going to package it better even if I take a hit for the first couple.

Thanks for the information


Hello John. Flat rate shipping for cast iron is one of the worst things you can do, when it comes to shipping method. The best way to pack it is to think of it as glass, because it is fragile.
  
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Will Person
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Re: Ebay sellers, packing and history destruction
Reply #6 - Aug 15th, 2011 at 10:52pm
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John,  one thing.   A collector will pay what ever it takes to get there iron SAFE!!!   One time,  I told a seller to not package the two skillets together.   It was the Wagner skillet oven (pretty rare).   The seller was floored someone would pay over $500 for some cast iron.   They put each piece in a box,  and put the two boxes in one box.   I paid like $30 for shipping.   I did not care.   It got to me in safe,  great condition.   A collector will pay.

Will Cool
  
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Re: Ebay sellers, packing and history destruction
Reply #7 - Jul 9th, 2012 at 8:41pm
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I recently purchased a chicken pan from an ebay seller. The photo below shows how it was packaged. Amazingly, it arrived intact - even via USPS Parcel Post. No box, no bubble wrap...just wrapped w one layer of white butcher paper and then brown kraft paper. On a different topic but w the same seller, I had asked the seller if there was warpage/if it sat flat when pressed along the top edge, and she assured me that she had checked and it did...here's the youtube link on that issue: http://youtu.be/11K1Kq8r4gE
  

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Re: Ebay sellers, packing and history destruction
Reply #8 - Jul 10th, 2012 at 10:37am
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Quote:
I recently purchased a chicken pan from an ebay seller. The photo below shows how it was packaged. Amazingly, it arrived intact - even via USPS Parcel Post. No box, no bubble wrap...just wrapped w one layer of white butcher paper and then brown kraft paper. On a different topic but w the same seller, I had asked the seller if there was warpage/if it sat flat when pressed along the top edge, and she assured me that she had checked and it did...here's the youtube link on that issue: http://youtu.be/11K1Kq8r4gE

Mary, perhaps the seller had it upside down!  Roll Eyes Roll Eyes
How in the world did that thing arrive in one piece sent like that? Amazing.
  
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Re: Ebay sellers, packing and history destruction
Reply #9 - Jul 10th, 2012 at 11:09am
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i just rec'd a piece the other day via USPS and they placed the iron at the bottom of the box and put a bunch of shredded paper on top (instead of putting the iron in the middle of the box surrounded by shredded paper). they did bubble wrap the snot out of the pieces and taped to where i had to slash my way through it with a VERY sharp knife. Grin... no shipping damages that i saw though.
  
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Re: Ebay sellers, packing and history destruction
Reply #10 - Dec 4th, 2012 at 9:50pm
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I would like to add that when shipping a camp oven or spider that if the seller will tape the lid to the top securely so it cant move at all,  by taping around the entire pot a couple times in two directions, that should keep the lid and pot intact. Then add an inch, or more, of padding, like newspaper balls, in the bottom of the box and cover that with a layer of corrugated cardboard. Fallowed by putting the item in the box with the feet pointed up and then fill the rest  of the box tightly with packing paper and top it off with another sheet of corrugated cardboard and double boxing with newspaper balls between the boxes. Being sure to put the shipping label on the side of the box that the feet are on.

This should help keep the legs and handle from being broken.

Its very important, with a spider especially, that the box is packed tightly so that the handle cant tear through the boxes and get broken.
  
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Re: Ebay sellers, packing and history destruction
Reply #11 - Feb 4th, 2013 at 3:59pm
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Here's how my 13" camp skillet arrived the other day........I'm still amazed that it arrived with the handle intact.
  

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Re: Ebay sellers, packing and history destruction
Reply #12 - Feb 4th, 2013 at 4:01pm
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They just taped an empty box to the handle.
  

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Re: Ebay sellers, packing and history destruction
Reply #13 - Feb 4th, 2013 at 5:46pm
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Here's how my 13" camp skillet arrived the other day........I'm still amazed that it arrived with the handle intact.



Shocked Shocked Shocked Shocked Shocked Shocked Shocked Shocked  WHAT THE......................... Shocked Shocked Shocked Shocked Shocked
  
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Re: Ebay sellers, packing and history destruction
Reply #14 - Mar 5th, 2013 at 10:42pm
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Wow! One ( My Griswold) I bought just had the skillet in the box and the box was wet in a spot and had a hole in it where the wet spot was. Just  priority mail box. Luckily all was ok!
  
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Re: Ebay sellers, packing and history destruction
Reply #15 - Nov 8th, 2013 at 8:30pm
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Here's how my new #10 Erie arrived today. These are the packing materials in their entirety - one little box and four grocery bags.  Not as much of a nightmare job as some others described here, but I almost had a heart attack when I saw the size of the box. I also discovered too late that it was insured for far less than I paid. I wonder how THAT would have worked had something happened to it.

Happy ending though, it seems to have weathered the trip OK.
  

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Bob Henrick
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Re: Ebay sellers, packing and history destruction
Reply #16 - Nov 11th, 2013 at 3:45pm
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Karen, that is one fine looking ERIE pan. Almost looks shiny what with the light reflecting on it. Looks like you won't have to do much cleaning either. Ya got lucky this time. Tongue
  
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Re: Ebay sellers, packing and history destruction
Reply #17 - Nov 11th, 2013 at 11:31pm
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Bob, that Erie is indeed a beautiful pan, I would have been heartbroken if it had cracked or broken. I was VERY lucky, but I still learned my lesson. If the seller doesn't have a proven track record of shipping cast iron, I'll definitely be asking about packing methods in the future.
  
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Todays HEARTSTOPPING Moments!!! ------
Reply #18 - Dec 2nd, 2013 at 10:07pm
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6:05 PM - Darkness has fallen, I am sitting at the computer sending a PM, when what do I hear??? The mail truck has stopped outside, the engine has stopped. Yea!... my Iron is here!
I turn on the light and open the door, and out onto the Front Porch I hurry, anxiously awaiting the very large box which will bring my 5 newest pieces. My mailman pulls the very large box from the back of the truck, and even in low light I can see a very odd shape. As he slowly approaches with head hanging low, he apologetically calls out, that hopefully, it's not something breakable.........OH NO!!!

The closer he gets, the worse that it looks, as I explained it is cast iron, and I am feeling quite sick. "Oh, but Cast Iron doesn't break, you should be good", says he. I patiently explain that is a fallacy......

So began an hour long adventure, with Camera firmly in hand!


Three more posts to follow............. Wink
  

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Re: Todays HEARTSTOPPING Moments!!! ------
Reply #19 - Dec 2nd, 2013 at 10:09pm
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The saga continued...
  

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Cheryl Watson
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Re: Todays HEARTSTOPPING Moments!!! ------
Reply #20 - Dec 2nd, 2013 at 10:15pm
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Now THIS is WHY it pays to deal with an EXPERT fellow collector/WAGS member, who packs Cast Iron with the utmost thoughtfulness and care, with the objective of 'making it bullet proof'!
Look at the pictures carefully,,,, and take note. Smiley

HARRY RIVA, you are the MAN!! Grin Grin Grin

(Finally got the heart and respiration rates back to normal)

I haven't gotten out the magnifying glass yet, but it all looks Good.!




Final view of the US Postal Service package as received, now empty, in all it's glory

Edit: Additional Pic... At least they said they were sorry... Wink
  

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C. Perry Rapier
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Re: Todays HEARTSTOPPING Moments!!! ------
Reply #21 - Dec 2nd, 2013 at 10:16pm
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WOW, very lucky. That and Harry is a good packer.  Wink
  
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Re: Todays HEARTSTOPPING Moments!!! ------
Reply #22 - Dec 2nd, 2013 at 10:25pm
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Congrats Cheryl, and great job Harry.  Makes you wonder what ole Home Depot did to P... off the USPS so bad, not that UPS is a ton better.  Fragile to them means okay to toss around.
  
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Re: Todays HEARTSTOPPING Moments!!! ------
Reply #23 - Dec 3rd, 2013 at 12:47am
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Gad, How on earth did they manage to do that? Truck or forklift tire hit would be my guess. I can see how they couldn't see that "little: two foot square box or the fragile warning stickers. And such a cute little "I'm sorry" note in Roseanna Roseanna Danna style. I'm really glad the contents made it, presumably intact and will pass the magnifying glass test. I always feel a little bad about the shipping cost because the box ends up so big with multiple layers of packing and the  "wasted" space the false bottom takes up, but I always feel it's as bombproof as I can make it. Good to see the extra work pays off when the USPS goes postal on a package. I'm glad you showed all the pictures as I couldn't imagine how bad the hit they put on it was when we talked.
Harry

PS Cheryl noted all damage on the receipt she signed and took pictures which is always the thing to do if the package you get shows ANY sign of external damage. It makes it a lot easier if a damage claim is needed.
  
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Re: Todays HEARTSTOPPING Moments!!! ------
Reply #24 - Dec 3rd, 2013 at 12:52am
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Good packing pays again. Way to go Harry. That box was dropped hard. That's usually how UPS boxes arrive here. Kinda makes you wonder what happened to folks taking pride in doing a good job. Apparently someone at the USPS doesn't see it that way. I'm sure glad Harry does  Smiley Smiley
  
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Re: Todays HEARTSTOPPING Moments!!! ------
Reply #25 - Dec 3rd, 2013 at 1:07am
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  Very happy to see all pieces are o.k., Cheryl. Great packing job there Harry !
  
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Re: Todays HEARTSTOPPING Moments!!! ------
Reply #26 - Dec 3rd, 2013 at 10:24am
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Great packageing Harry and Cheryl love the pcs both well worth the money spent ......
  
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Re: Todays HEARTSTOPPING Moments!!! ------
Reply #27 - Dec 3rd, 2013 at 1:08pm
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Cheryl Thank goodness very thing is ok. Like the pieces Wish I could send pictures the way you do. Good job.
  
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Re: Todays HEARTSTOPPING Moments!!! ------
Reply #28 - Dec 21st, 2013 at 1:05pm
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I think I held my breath all the way through reading that!
  
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Re: Todays HEARTSTOPPING Moments!!! ------
Reply #29 - Dec 23rd, 2013 at 12:30pm
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Glad it turned out o.k.!

It should be a "We're sorry ... your package was trampled by a herd of elephants" sticker.
  
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Re: Ebay sellers, packing and history destruction
Reply #30 - Mar 5th, 2014 at 7:57pm
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Another casualty of poor packaging. This seller stacked the WI on the base with no padding between and just a few pieces of news print in the box for padding. He now has his broken item back and I am out the return shipping.
  

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Re: Ebay sellers, packing and history destruction
Reply #31 - Mar 5th, 2014 at 9:21pm
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You should NOT be out the return shipping!

Item arrived is NOT as Described, irregardless of the reason.

If this was an ebay item, should have filed the claim thru ebay....
  
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Re: Ebay sellers, packing and history destruction
Reply #32 - Mar 5th, 2014 at 10:50pm
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Yes, you are right. I did open a case with eBay. They closed the case when he refunded the purchase and initial shipping.  I gave him an opportunity to do the right thing.  He apparently decided that the negative feedback was preferable despite his (now former) 100% rating.
Having sold quite a few items on eBay -- from a few bux to thousands of dollars -- I value my rating (and my integrity) much higher than he valued his.
  
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Re: Ebay sellers, packing and history destruction
Reply #33 - May 14th, 2014 at 3:43pm
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I prefer to pack my CI in styrofoam.

I keep all my shipping material from anything I get packed in styrofoam. From that I can build a custom fit package that keeps the CI at least 4 inches from the edge of the box and is firm enough not to allow the box to just crush.

Well worth it when you ship something that is fragile and about 150 years old.
  

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Re: Ebay sellers, packing and history destruction
Reply #34 - May 14th, 2014 at 11:57pm
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My daughter and I were so excited to get this Andresen heart waffle iron and make fancy waffles. I almost cried when I opened the box.

Each paddle was wrapped in one piece of newspaper, the three parts were stacked on top of each other, and a few extra single sheets of newspaper were stuffed around the edges. Priority flat rate box that just barely fit the pieces.

Other than the obvious, it was in really good condition...
  

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Re: Ebay sellers, packing and history destruction
Reply #35 - May 15th, 2014 at 12:22am
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EBAY? or private... what a shame....
Now you understand why I don't even touch the unpacking without my camera firmly in hand... (as shown previously on this thread).  I always request a pre paid return label if seller requires return of the damaged item.
  
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Re: Ebay sellers, packing and history destruction
Reply #36 - May 15th, 2014 at 3:20pm
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It was eBay.  The seller did issue a full refund, and said not to bother sending it back.  So I guess it turned out as well as could be expected.  It's still disappointing.
  
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Re: Ebay sellers, packing and history destruction
Reply #37 - Mar 12th, 2015 at 2:45pm
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I thought I was jinxed. I had bought a Griswold WI on eBay for a fair price had the right numbers and was a high base. When I got it the seller had packed the two plates together and the 314 plate had the ball joint knocked off. He refunded most of the price and I got to keep the pieces. Bought another Griswold WI same plates Slant logo short base. Got it today and the same thing had happened to the same 314 plate. Waiting to see what will be done on it.

Seller refunded price and shipping also said keep it stuff as it was broken. So now I have two broken WI with the same plate broken. Also a high base with bail and a low base.

I did find two Aluminum Griswold 608 irons for almost nothing may clean and use them.
  
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Re: Ebay sellers, packing and history destruction
Reply #38 - Mar 12th, 2015 at 4:30pm
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Unbelievable. Way to go Harry. What was in the box, Cheryl..a WI?
  
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Re: Ebay sellers, packing and history destruction
Reply #39 - Mar 12th, 2015 at 10:40pm
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Mark Zizzi wrote on Mar 12th, 2015 at 4:30pm:
What was in the box, Cheryl..a WI?


Mark, go back to page 1 to view the contents of that mangled box... there were 5 pieces in it, including 3 Red & Cream pieces in perfect condition... which had heightened my anxiety levels!!  They are soooo hard to find in that condition...
  
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Re: Ebay sellers, packing and history destruction
Reply #40 - Mar 13th, 2015 at 6:05am
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Whoopsie! Didn't notice I was on page 2. Now that's one heck of a packing job Harry..and good thing too.  Smiley

I also saw a couple posts from Karen Kale..I wonder what happened to her, she used to post a lot. Huh It says she's still a member..hope she's ok. Karen are you out there? *wavin'* Wink
  
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Re: Ebay sellers, packing and history destruction
Reply #41 - Mar 13th, 2015 at 8:09pm
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Hi Mark, not to worry, all is well! I've been on a bit of a posting hiatus, you know how it goes, life has gotten in the way ... but I'm still here! Smiley
  
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Re: Ebay sellers, packing and history destruction
Reply #42 - Apr 3rd, 2015 at 4:49pm
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Now this is how to pack Cast Iron!

This one used Hard Styrofoam, (lots of litty bitty white stuff shedding) but it did it's job! to protect the DOUBLE boxed piece!

WAGS members got it going on!!

Dick Giles, the eagle landed safely with only one slight tear in a corner of the outer box.  Smiley

  

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Cheryl Watson
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Re: Ebay sellers, packing and history destruction
Reply #43 - Apr 3rd, 2015 at 4:50pm
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Customized and cut to fit....
  

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Jim Glatthaar
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Re: Ebay sellers, packing and history destruction
Reply #44 - Apr 5th, 2015 at 12:17am
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Now, Cheryl, didn't you just recently say you wouldn't be buying any bundt pans anytime soon?
  
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Re: Ebay sellers, packing and history destruction
Reply #45 - Apr 5th, 2015 at 12:24am
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Uh-Oh... you caught me!

Guess I lied........... Cool

But I didn't mean to....

but..but...but...... Cool

It has an Original Label!!!

  
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Re: Ebay sellers, packing and history destruction
Reply #46 - Apr 5th, 2015 at 12:54am
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As they say in my line of work ... A likely story!

But I'm not sure who caught who: you found and bought a bundt pan when all of WAGS was not expecting you to be looking!
  
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Re: Ebay sellers, packing and history destruction
Reply #47 - Apr 5th, 2015 at 8:31am
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Jim after she cleans that bundt pan she'll be sorry she bought it. They sure are a bear to clean. Good luck Cheryl. I got a couple of them. I been going around one for a couple years that needs finished cleaning. They are right up there with waffle irons being tough to clean. Another tough piece is the big Favorite Muffin Pan.
  
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Re: Ebay sellers, packing and history destruction
Reply #48 - Apr 5th, 2015 at 11:19am
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Perry I think Cheryl well not be cleaning this one it has the  ORIGINAL LABEL she well just have to dust it off now and then. Nice find Cheryl
  
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Re: Ebay sellers, packing and history destruction
Reply #49 - Apr 5th, 2015 at 11:25am
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Perry, I don't think cleaning my big Favorite muffin pan was no where near as bad as waffle irons.   I have only done one Bundt,  and it was a challenge.   finally got my lye tank up yesterday.  happy happy!
  
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Re: Ebay sellers, packing and history destruction
Reply #50 - Apr 5th, 2015 at 9:45pm
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Keith Rumgay wrote on Apr 5th, 2015 at 11:19am:
Perry I think Cheryl well not be cleaning this one it has the ORIGINAL LABEL she well just have to dust it off now and then. Nice find Cheryl


OOOOOOhhhhhh. Thank you for pointing this out Keith about it having the original label in it. That is something for sure.  Shocked

I scrolled through the posts but I can't see what kind it was/is. So if its there I must have missed it. And if I didn't miss it which one is it Cheryl. Thats pretty impressive. I sure have never seen a bundt pan with the label in it. A Griswold one of them, not so long ago, was bring eight hundred dollars easy enough.

And hello Marge. Is this your first lye tank or are you just setting it for the season or something like that? If you have never had a lye tank you will just love it for what it does. Folks make etanks, and they are nice, but when you put everything in the lye bath first, you'll cut out around 90% of your cleaning in the etank. But newbies like to use it cause its fun to use when you first set it up. I know this because, like you all, I wore the wheels off my etank. I was running it 24/7, just looking for rusty stuff to clean.  Shocked
  
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Re: Ebay sellers, packing and history destruction
Reply #51 - Apr 5th, 2015 at 10:49pm
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Perry, I have always used a lye tank.   I don't use electro tank very often.      I was just happy to get it set up for the season.............it has been a LONG winter.
  
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Re: Ebay sellers, packing and history destruction
Reply #52 - Aug 19th, 2015 at 5:38pm
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Another one bites the dust.

  

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Re: Ebay sellers, packing and history destruction
Reply #53 - Feb 24th, 2016 at 4:05pm
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ANOTHER ONE BITES THE DUST!

I knew the minute I pulled it from the mailbox, and heard the 'rattle'

Box in perfect condition.

But... but... but..

Angry Angry Angry

  

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Re: Ebay sellers, packing and history destruction
Reply #54 - Feb 24th, 2016 at 5:09pm
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Cheryl, is that how it was packed with no padding at all?  Shocked
Was it an ebay purchase?
  
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Re: Ebay sellers, packing and history destruction
Reply #55 - Feb 24th, 2016 at 5:14pm
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WHO even tries to ship a toy skillet in a small flat rate box?  Undecided   I considered it once, but didn't take the risk.
  
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Cheryl Watson
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Re: Ebay sellers, packing and history destruction
Reply #56 - Feb 24th, 2016 at 5:31pm
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Mark Zizzi wrote on Feb 24th, 2016 at 5:09pm:
Cheryl, is that how it was packed with no padding at all? Shocked
Was it an ebay purchase?



Yes that it how it was shipped.

Nada... Zero... Nuthin' in the box but the skillet and AIR.... Sad

Yup... another Ebay fiasco......
  
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Re: Ebay sellers, packing and history destruction
Reply #57 - Feb 24th, 2016 at 5:34pm
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Marge Knowles wrote on Feb 24th, 2016 at 5:14pm:
WHO even tries to ship a toy skillet in a small flat rate box? Undecided I considered it once, but didn't take the risk.



It probably would have been okay IF it had been wrapped with several layers of bubble wrap.  (not my preferred size box, but most the ebay sellers stuff the toys into this size flat rate, in spite of pleading with them not to).
  
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Re: Ebay sellers, packing and history destruction
Reply #58 - Feb 24th, 2016 at 5:41pm
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Let's not forget the Popcorn Box experience.....

Cheesy

http://www.griswoldandwagner.com/cgi-bin/yabb/YaBB.pl?num=1434234654
  
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Re: Ebay sellers, packing and history destruction
Reply #59 - Feb 25th, 2016 at 12:31am
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Cheryl, I never saw that thread before.  It makes sense that you are a trained investigator.  Anyone who works for you probably has the best preserved evidence for their cases Wink
  
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Re: Ebay sellers, packing and history destruction
Reply #60 - Feb 25th, 2016 at 10:25am
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Man how lazy can you get..what a shame. What does it say on that piece..Brighton? Hard to read. I'd love to know what you've said to that seller since opening the box. Not sure it could be printed here though.
  
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